Product Cleaning & Maintenance Instructions

ATTENTION PLEASE
We are confident in the quality of our products and offer Pihauss Guarantee service in case of failure in our products. The Pihauss Warranty takes effect if material or workmanship defects are detected in the product you have purchased from Pihauss stores or online sales channel, within the scope of the warranty period and in compliance with the warranty terms. In this case, your product will be repaired, replaced with a new one, or the incorrect part of the price of the product will be given to you as a shopping voucher to make purchases at Pihauss stores.
Follow the maintenance instructions below in order to get the optimum benefit from Pihauss products.
Cozy houses for long years choose Pihauss.
Wooden Product
Care and Cleaning
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Please observe the following warnings for wiping and cleaning.
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Cream, shoe polish, oil, lipstick etc. spilled on your product. clean the dirt without delay. Do not clean your product with machines and tools such as carpet washing machine or hard brush that will damage the product, do not use cotton cloth.
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Clean with a special furniture cleaner, liquid soap or a suitable cleaning cloth moistened with water.
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Do not use acidic and basic cleaners or thinners for cleaning.
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Do not clean the products with heavy water.
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Do not use cleaners containing alcohol.
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Before starting the cleaning process, remove the dust on the product.
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Do not dry under direct sunlight.
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Do not dry with devices such as iron or blow dryer.
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Do the drying process by keeping it at room temperature.
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There may be color tone differences in natural wood materials due to the natural structure of the tree. The reason for this is factors such as the age of the tree, vascular structure, and the climate in which it grows. For this reason, the tonal differences that occur should not be considered as errors.
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Stickers, labels and / or posters should not be attached to the product surface as this may cause permanent damage to the product.
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Glass partitioned products should be opened and closed slowly and carefully.
Coated Product
Care and Cleaning
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Please observe the warnings given below for wiping and cleaning.
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Some coatings should be cleaned very carefully due to their designs and technical features. Use the cleaner you will use for the cleaning process after testing it on an invisible part of the fabric (if there is no problem with the product).
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Clean with a special furniture cleaner, liquid soap or a suitable cleaning cloth moistened with water.
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Do not use acidic and basic cleaners or thinners for cleaning.
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Immediately wipe off any hot or cold liquid spilled on the surface of your doors and then dry.
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Do not dry under direct sunlight.
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Do not dry with devices such as iron or blow dryer.
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Do the drying process by keeping it at room temperature.
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Stickers, labels and / or posters should not be attached to the product surface as this may cause permanent damage to the product.
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Glass partitioned products should be opened and closed slowly and carefully.
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In coated products, do not force the joints to avoid opening and tearing.
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Do not let the products smear with sharp, piercing materials.
Chrome and Metal Product Care and Cleaning
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Please observe the following warnings for wiping and cleaning.
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Cream, shoe polish, oil, lipstick etc. spilled on your product. clean the dirt without delay. Do not clean your product with machines and tools such as carpet washing machine or hard brush that will damage the product, do not use cotton cloth.
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Clean with a special furniture cleaner, liquid soap or a suitable cleaning cloth moistened with water.
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Do not use acidic and basic cleaners or thinners for cleaning.
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Do not clean the products with heavy water.
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Do not use cleaners containing alcohol.
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Before starting the cleaning process, remove the dust on the product.
Out of Warranty
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Use contrary to the instructions for use
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Use outside of production purpose
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Usage under environmental conditions that are not suitable for the material it is produced from (For example; malfunctions or faults caused by using the PVC coated door in areas with excessive heat and sunlight.)
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Use in a manner that may cause excessive wear.
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Faults or deficiencies due to user error.
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Damage to the product due to force majeure such as natural disasters or fire, flood, erosion.
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How to contact us if service is required:
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You can reach the address and telephone information on the CONTACT page at www.pihauss.com .
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ATTENTION PLEASE! The Pihauss guarantee given with the legal guarantee does not include any refund. Includes repair, exchange or shopping voucher. The Buyer has no right and authority to demand a refund within the scope of Pihauss warranty.