Store Policy

Pihauss provides this guarantee considering that the products will naturally wear out over time under normal usage conditions. For the warranty to be valid, examine the cases that are out of warranty.

Malfunctions resulting from the use of the product contrary to the conditions in the user manual and its abnormal use and usage errors are not covered by the warranty.

The warranty period starts from the invoice date, which is the delivery date of the products. The invoice replaces the "Warranty Certificate". In order for the product to be repaired under warranty, the original invoice must be presented. Copies or photocopies of invoices and warranty documents issued for the product sold do not replace the warranty certificate.

If the product to be exchanged under warranty conditions is still not included in the Pihauss product range, a replacement is made with an equivalent product determined by Pihauss.

Pihauss reserves the right to remove all or part of the products sold in its stores from the market and / or re-launch them.

Products purchased from the Opportunity Corner Section are not covered by the warranty.

You can benefit from the guarantee by making a written or personal application to Pihauss Communication Channels.

Warranty conditions are determined according to the relevant laws, regulations and economic life. To benefit from the guarantee, all you have to do is; To keep the original warranty certificate, to pay attention to product maintenance suggestions and to allow us to inspect the products you have purchased.